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Zakia / Avenue Z Desserts
NYC, New York, United States
Owner and Head Cake Designer of Avenue Z Desserts, a custom cake and confections boutique in NYC.
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F.A.Q

Frequently Asked Questions
When should I order my cake? 
·         It’s never too early to book your date.  As a general rule we suggest:
o   Birthday/Celebration: 1 – 2 weeks
o   Weddings : 4-6 months
·         But depending on design and size - we may be able to accommodate last minute orders.

Do you bake from scratch? Do you use organic ingredients?    
·         We make all of our cakes, cupcakes and desserts are made from scratch in our kitchen.
·         All of our cakes are covered in either Ganache or Swiss-Meringue Buttercream.
·         While we do not use organic ingredients, we are committed to using only the finest products available. All of our ingredients are natural and of the highest quality.

Do you make sugar free or vegan cakes? 
·         We currently do not make sugar free or vegan cakes.

Do you have a portfolio?
·         We consider our site a virtual portfolio. Please visit the photo gallery to see our work.
·         When you have your consultation, we will also have a physical portfolio for you to browse and life size samples to view.

Do you offer tastings?
·         Yes.  There is a $25.00 fee for the tasting that will be subtracted from your total order should you choose to book with us. 
·         When you come in you will be able to sample an assortment of cakes and fillings.
·         See our Tastings & Consultation page for additional details.

Do you have a price list? How much can I expect to pay for my cake?
·         Since we are a custom cake business, each cake is priced individually; therefore we do not have a pricelist.
·         Our cakes are priced per serving.  Industry standard serving size is 1”x2”x4”. 
·         Our price per serving starts at $5.00.
·         Ultimately the price is based on the complexity of design and the number of people being served.
·         There is a $150 minimum per order.

What is your payment policy? 
·         We require a retainer, equal to 50% of the total cost of your cake, at the time of your booking.
·         This secures your event date and time with us and is non-refundable and non-transferable
·         We accept payment via cash and paypal.  
·         The remainder of your payment, including any equipment and delivery fees, is due three weeks before your event date. 
·         If you require a cake with less than four weeks’ notice, the full balance is due in cash to book your cake. 
·         We ask that you be absolutely certain that you would like to work with us, as all deposits are date specific and non-refundable

Do you deliver? 
·         Yes. There may be a fee charged. Price is determined by time and location of delivery.

Do you ship your cakes?
·         No, we do not ship our cakes at this time.

Do you provide fresh flowers to decorate my cake? 
·         No.  Any flowers that you want placed on your cake will need to be ordered from your florist and delivered to your event location. 
·         Another option would be to have your flowers created from edible gum paste to assure that there will be no ill effects from your cake’s decor.

What happens if I have to reschedule my event date?
·         If you must change your event date we will try our best to accommodate you but we cannot guarantee we will have your new date open. 
·         Our cancellation policy is outlined in our client contract and will be explained to you at your booking.

Isn’t it cheaper to get a fake display cake and serve sheet cakes? 
·         No.  The bulk of the cost of your cake is in the time and decorating. 
·         You may end up paying more for a display cake and kitchen cakes then you would if you ordered the appropriate servings of wedding cake.

Can we have more than one cake flavor in our cake or does it have to all be the same? 
·         Please feel free to choose any cake and filling combination you desire. 
·         We do not limit you to one flavor for your entire cake. 
·         If you have multiple flavors in your cake, you may want to order more servings since your guests may be inclined to sample more than one flavor.

Can you make a licensed character cake for my child’s birthday? 
·         No.  It is against copyright law to recreate copyrighted/licensed images.